At ConsultSmart, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our consultation services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect information that you voluntarily provide to us when you register on the website, express interest in obtaining information about our services, participate in activities on the website, or otherwise contact us.

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the services and features you use. The personal information we collect may include the following:

• Personal identifiers, such as name, address, phone number, and email address
• Account credentials, such as passwords and other security information used for authentication and account access
• Payment data, such as credit card numbers and billing addresses
• Business information, if you represent an organization seeking our consultation services
• User-generated content, such as messages, posts, and responses to surveys or questionnaires

How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We use the information we collect or receive:

• To facilitate account creation and login process
• To deliver services to the user, including providing consultation services, responding to inquiries, and sending information or content requested by you
• To send administrative information to you, such as changes to our terms, conditions, and policies
• To provide you with news, special offers, and general information about other services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
• To manage user accounts, including monitoring and analyzing user activities, conducting research, and ensuring the security of our services
• To process payments and refunds
• To enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements, or in connection with our contract

How We Share Your Information

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

We may share your information with our business partners to offer you certain products, services, or promotions.

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

Our cookie usage falls into the following categories:

• Essential cookies: These cookies are essential to provide you with services available through our website and to enable you to use some of its features, such as access to secure areas.
• Functionality cookies: These cookies allow our website to remember choices you make when you use our website, such as remembering your login details or language preference.
• Analytics cookies: These cookies are used to collect information about traffic to our website and how users use our website.
• Marketing cookies: These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

Your Privacy Rights

Depending on where you reside, you may have certain rights regarding your personal information, such as:

• The right to access the personal information we have about you
• The right to request that we correct any personal information we have about you
• The right to request that we delete any personal information we have about you
• The right to opt-out of marketing communications
• The right to withdraw consent to processing, where applicable

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this policy, you may email us at [email protected] or contact us by mail at:

ConsultSmart
123 Consultation Avenue
Suite 456
New York, NY 10001
United States

Last updated: May 15, 2023